Policies/Disclaimers

How to Purchase: Order online via PayPal from each of the products pages. To find a retail store near you, visit our Find a Retailer page.

US Shipping: Orders within the US are sent either USPS priority or first class mail, and are generally shipped within 48 hours.

US Shipping Rates: $8 flat shipping fee on any US order.

International Shipping: USPS first class mail, generally shipped within 48 hours. Customs, duties, and taxes may apply upon arrival.

International Shipping Rates: Minimum shipping charge = $20.00

Sales Tax: IL sales tax is required on all retail orders delivered within Illinois.

Back Orders: Customer will be notified by email of any product on back order. Earth Heart will make every attempt to fill a back order within 2 weeks.

Return Policy: Unsatisfactory products can be returned for replacement, refund or credit within 30 days of receipt. If products are damaged in shipment, retain all shipping & packing materials and notify us within 48 hours.

Packaging: Earth Heart natural remedy mists are packaged in 2 FL. OZ. (60ml) cobalt PET Boston round bottles with white fine mist pump with clear cap and UV-coated polyester labels.

Disclaimers:

  • All products are for external use only.
  • Although family friendly, use caution with cats.
  • Not recommended for use with birds.
  • Do not spray directly on or into face, including eyes, ears, nose, or mouth.
  • Keep out of reach of small children.
  • Store away from heat and direct sunlight. May be refrigerated to prolong shelf-life.
  • Neither these products nor the suggestions on this website are intended to diagnose, treat, cure or prevent any disease.

Standards of Practice: Earth Heart utilizes Standards of Practice and Aromatherapy Safety Policies adopted by the Alliance of International Aromatherapists.

Contact Earth Heart:

  • by mail: P.O. Box 427, Dundee, IL 60118
  • by phone: 847.551.1806
  • by fax: 847.637.0460
  • by email: vicki@earthheartinc.com

Wholesale Opportunities: For information on retail or wholesale distribution opportunities, contact Earth Heart at 847.551.1806 or vicki@earthheartinc.com

Nonprofit Partner Program: Earth Heart’s Nonprofit Partner Program helps shelters and rescue organizations raise much needed funds.